Morning haze over the city of Bandung creates a calm image of the otherwise bustling city. Image source: Shutterstock (#451587394)
With the help of social media, the city of Bandung makes use of ICT to address its challenges, such as pollution and traffic congestion. Therefore it has been ranked as one of the world’s leading smart city and number one in Indonesia. The application of social media by the city’s government has not just enhanced the communication between public agencies and citizens, it has also promoted a culture of solidarity and sense of belonging.
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