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Jakarta utilizes technology to tackle urban challenges with citizens

Smart City Chirine Etezadzadeh

Jakarta exemplifies how to integrate residents in urban development processes. Image source: Shutterstock (#422749384).

Jakarta, capital of Indonesia, is ramping up urban development with an array of innovations. The city uses web-based planning mechanisms to involve residents in local government’s decision-making process.

For example, a lot of residents are using Qlue, a smartphone app with which users take pictures of uncollected garbage or broken street furniture, and report it to authorities. There are also face-to-face meetings, where people propose solutions for the most pressing of problems. Afterwards, they can check whether the city is making those solutions a reality on a web platform.

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